Data correction patch has been deployed on 19/02/2017 for Time stamp error in FINACLE
Data correction patch has been deployed on 19/02/2017 for Time stamp error. All affected accounts till 18/02/2017 have been included in this patch.
POs may be instructed the close the affected accounts .
Permanent solution for this issue is yet to be provided. Infosys has informed that the issue is mainly due to cancellation of closure transaction. We are trying to extract logs for the same but could not get.<1-- adsense -->
Before initiating cancellation of closure transaction, it is requested to kindly share the mobile number to helpdesk team to extract the logs. It has also been decided to execute this data correction patch once in 2 days till permanent solution is given.
It is requested to kindly revert in case of any issues on the above.
Thanks and Regards
Chennai 600 002