Important instructions to clear browser cookies and cache in DOP Finacle application

Important instructions to clear browser cookies and cache in DOP Finacle application

Important instructions to clear browser cookies and cache in DOP Finacle application

• As we all know Directorate released SB order 12/2016 in respect WOS(i.e., old 500/- and 1000 denomination) notes.
• As per SB order 12/2016 maximum cash limit withdrawal per day is 10000/- and 20000/- in a week.
• For this a new patch deployed in Finacle today hence all the users are requested to clear the browsing history,cookies and cache before login to DOP Finacle application.
• In DOP Finacle application always while login clear browsing history, cookies and cache so that if any patches deployed they will work smoothly otherwise the patches deployed will not effect to the user if the cache is not cleared.

Important Points :- 

• In DOP Finacle application always ensure to login the user id after clearing browsing history,cache and cookies for smooth functioning of the application.
• Even after login resets also the users are requested to close the entire browser and then open the browser again clear browsing history,cookies and cache then only login with the new password when the password reset done.
• If you are in same browser with out clearing cache then you may face error as "Invalid User id or Password " even after reset done at CPC level. Hence make sure clear browsing history,cache and cookies regularly.