Procedure to correct faulty debit / credit in PPF A/C.

Procedure to correct faulty debit / credit in PPF A/C.

 

 When PPF Deposit made in wrong account number, what is the process to correct it?

 

Deposit made in wrong account number

 

·         Invoke CPWTM menu in Counter PA login

·         Add --- C/NP Cash Normal Payment --- N Normal Withdrawal

·         Enter the Dr. account number (wrong account number)

·         Enter the amount as in the Deposit transaction

·         Enter the report code as "REVRS" & Submit

·         Verify the transaction in Supervisor login

 

For making the deposit in the correct account number

 

·         Invoke CPDTM menu in Counter PA login

·         Add --- C/NR Cash Normal Receipt --- N Normal Contribution

·         Enter the Cr. account number (correct PPF account number)

·         Enter the correct amount & Submit

·         Verify the transaction in Supervisor login

   

Deposit amount is wrong

 

·         Invoke CPWTM menu in Counter PA login

·         Add --- C/NP Cash Normal Payment --- N Normal Withdrawal

·         Enter the Dr. account number (PPF account number)

·         Enter the excess amount deposited

·         Enter the report code as "REVRS" & Submit

·         Verify the transaction in Supervisor login